Murals - “USE”
All StudioTiles Ltd. Edition Murals, Decorative Inserts and Decorative Frames / Borders are for use on interior walls only. DO NOT Use our products on floors or other applications where abrasion may occur.
For Floor or other abrasive applications contact StudioTiles for more information on our “ElTerra” product line. “ElTerra” is specifically intended for that type of application. Click on “ElTerra” link to view samples.
Murals - “MAINTENANCE”
When contamination occurs wash surface with mild household cleaning products and a sponge. Should that not be sufficient, instead of a sponge you may try a soft brush. Do not use hard brushing, any abrasives, thinners, paint strippers, strong acids, alkaline petroleum based cleaners. If in doubt, try first on an uninstalled piece or on an inconspicuous area.
Murals - “INSTALLATION”
Our Decorative Tiles and Limited Edition Murals are Sealed and ready for installation. Tiles can be safely grouted and set, but it is advised that extra care is given to the PetrographicTM areas of the Murals and Deco Insert Tiles and/or Painted areas of the Frames, as rubbing these areas may cause signs of wear. We use UV stabilized pigments in all of our PetrographicTM Murals and Inserts but recomend that they not be installed in exterior applications, where they will be exposed to continued direct sunlight.
Site - “IMAGES”
The images shown on this web site are low resolution web pictures, thus are a limited attempt to reproduce the beauty of our Hand Produced product lines. Colors may vary from those shown, and the natural stone tiles vary in appearance and texture. All measurements are nominal.
BUY DIRECT & RETURNS
StudioTiles will sell Direct to the Consumer only if no StudioTiles Dealer / Reseller is located within a reasonable distance from the shipping address of purchaser. All DIRECT SALES of our Limited Edition Murals and Decorative Inserts (except custom orders) offer a 14 DAY SATISFACTION MONEY BACK GUARANTEE less all Shipping & Handling charges & 15% Restocking fee. Returns must be complete ((as shipped)) and in new condition. We accept all major payment options. Payments processed securely, by phone or Internet Invoice. All other products are non refundable.
CUSTOM ORDERS
Because we are designing a unique product to your specifications, custom orders are nonrefundable. We do however implement a full set of safeguards and interactive design steps and customer approval steps, as to ensure to the best of our ability, your complete satisfaction with your completed project of “Bettina Elsner or Stephany D’Aquisto Original Art”. Deposit of 50% required on order and the remaining 50% at completion. If you are considering a Custom Order please request complete information about our Custom Order Process.
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